Responsible Gaming at hi977 —
Your protection is our priority
hi977 believes gaming should be a source of enjoyment, not anxiety. Our safe gaming tools and guidelines are here to help you play in a healthy and informed way.
Our commitment to responsibility
At hi977, we believe every player has the right to enjoy gaming in a safe environment.
When online gaming is enjoyed as a form of entertainment, it can be a fun experience. But sometimes it can get out of control and lead to personal, family, and financial problems. hi977 always places the protection of its players at the highest priority.
Responsible gaming means enjoying gaming consciously and within your own means. We provide you with various tools and support so you can always stay in control. Responsible gaming at hi977 is not just a policy — it is the core foundation of our platform.
Our platform enforces a strict age limit. Only individuals aged 21 or older may create an account and play on hi977. We strongly discourage minors from gaming and make no compromises in applying this rule.
Our safety tools
hi977 provides multiple effective tools to keep you safe.
Set a deposit limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. The minimum deposit amount at hi977 is just ৳200.
Self-exclusion
If you feel you need a break from gaming, you can use the self-exclusion option to temporarily close your account for a set period of time.
Session time limit feature
Set a time limit for each session. When the time is up, hi977 will alert you so you can make an informed decision about whether to continue playing.
Set a loss limit
Set a limit in advance on how much you can lose within a given period. When this limit is reached, gaming will automatically stop, protecting you from financial loss.
Cooling-off period
Activating a cooling-off period lets you take a break from gaming for anywhere between 24 hours and 30 days. During this time you will not be able to log in to your account.
24/7 Support
If you are experiencing gaming problems, our Bengali-speaking live chat support team is available seven days a week, 24 hours a day. Reach out without hesitation.
Account control features
You can activate the control features below at any time from your hi977 account settings. These features take effect immediately and make your gaming experience safer. If you have trouble activating any feature, contact our live chat support.
Activate any tool from your account settings — we are always available on live chat if you need help.
Warning signs of problematic gaming
If you notice the following signs in yourself, it is time to seek help.
You keep feeling the urge to play to recover losses and are placing larger bets to try to win back money you have lost.
You are spending time and money on gaming while neglecting family, friends, or your career.
You have tried to stop gaming but cannot, and you feel restless or irritable when you do.
You are taking out loans, draining savings, or using money meant for essential expenses to fund gaming.
You are lying about gaming or playing in secret — hiding it from family or friends.
You cannot sleep because you are thinking about gaming, or you are feeling anxious or depressed.
You are spending far more time or money than you originally intended for entertainment.
You are failing to meet work, study, or daily responsibilities because gaming is taking priority.
6 golden rules for healthy gaming
Following these simple rules will keep gaming a source of enjoyment at all times.
Set a budget
Before each session, set aside a fixed amount of money for playing. Do not spend a single taka beyond this budget. Gaming is never a way to earn money — it is entertainment.
Stick to a time limit
Set a time limit for each gaming session. Use hi977's time limit feature to set an alert and stop when the time is up.
Be prepared to lose
Losing is a normal part of gaming. Placing larger bets to recover lost money is very dangerous. If you lose, end the session calmly.
Do not play under stress
Gaming when you are upset, angry, or depressed reduces your ability to make good decisions. Play with a clear head and in a good mood.
Take regular breaks
Do not game for long stretches without stopping. Take a short break every 30 to 60 minutes. Your physical and mental wellbeing matters far more than the enjoyment of gaming.
Be open with the people close to you
Do not hide gaming from your family or trusted friends. If you feel something is going wrong, talk to them or contact hi977 support.
21+ age limit policy
hi977 strictly enforces an age limit of 21 years or older. Protecting minors from gaming is one of our primary responsibilities. Age is verified at the time of account registration, and we reserve the right to carry out additional identity verification in any case where there is doubt.
If there are children or teenagers under 18 in your home, please use parental control software on your device and keep your hi977 account password secure.
Protecting minors — what you should do
- Keep your login details (email and password) away from children.
- Install parental control software on your device.
- Log out after gaming and do not save passwords in your browser.
- Avoid gaming in front of children.
- If a child has used your account, contact us immediately.
Need help?
If you are having gaming problems, do not face it alone — we are always here for you.
Contact the hi977 support team
If you have any questions about responsible gaming, want to activate self-exclusion, set a deposit limit, or are concerned about your gaming — our Bengali-speaking support team is ready on live chat seven days a week, 24 hours a day.
Remember
Seeking help is a sign of courage. If you are experiencing problems with gaming, taking action quickly is the wisest thing to do. hi977 is always here for you.
Enjoy hi977 responsibly
Enjoy cricket betting, slots, and live casino in a safe environment — at your own pace.
Responsible Gaming FAQ
Answers to frequently asked questions about responsible gaming.