hi977 Terms and Conditions

1 General Terms

hi977 is an online gaming platform that provides slot games, live casino, cricket betting and other gaming services for players in Bangladesh. These Terms apply to every individual who uses the platform.

• Reading and accepting these Terms is mandatory in order to use the hi977 platform.
• In these Terms, "we", "our" or "hi977" refers to the entity operating the platform.
• "User" or "you" refers to any registered member or visitor.
• hi977 reserves the right to amend, change or update these Terms at any time.
• If any term is changed, a notice will be posted on the website, and continued use of the platform will be considered acceptance of the updated terms.

2 Eligibility and Age Requirement

To create and use an account on the hi977 platform, you must meet the following eligibility requirements:

• You must be 21 years of age or older. This platform is for users aged 21 and above only.
• You must reside in a jurisdiction where online gaming is legally permitted.
• You must not be a prohibited person or acting on behalf of a prohibited entity.
• All information provided by you must be truthful, accurate and complete.
• Only individuals who are not currently enrolled in any mandatory self-exclusion program may register.

3 Account Registration and Verification

3.1 Registration Process

To create an account on hi977, you must provide accurate personal information. Each individual may create only one account.

• Only one account is permitted per person, household, device or IP address.
• The name, date of birth and contact information used during registration must be accurate.
• It is your responsibility to keep your account password confidential.
• Transferring or selling your account to another person is strictly prohibited.

3.2 Identity Verification (KYC)

hi977 conducts an identity verification process (KYC) to ensure fair play and safe gaming. We may request proof of identity documents at any time when a withdrawal is requested or when we deem it necessary.

• A copy of a National Identity Card (NID), passport or driving licence may be required.
• Additional documents may be requested to prove ownership of a payment method.
• Withdrawals may be placed on hold until verification is complete.
• If false information is provided, the account will be suspended and funds will be forfeited.

4 Deposits and Withdrawals

4.1 Deposits

The following rules apply when depositing funds to hi977:

• Minimum deposit amount: ৳200 (applicable to all methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Only payment accounts registered in your own name may be used.
• Use of third-party payment accounts is strictly prohibited.
• Deposited funds are generally credited to the account instantly.

4.2 Withdrawals

The following conditions apply when withdrawing funds:

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment account used for the deposit.
• Account verification must be completed before a withdrawal can be made.
• If there is an active bonus, the wagering requirement must be met before withdrawing.
• hi977 reserves the right to place withdrawals on hold until an investigation is complete in cases of suspected suspicious activity.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

hi977 offers new members a 200% first deposit bonus of up to ৳10,000. The following conditions apply to claiming this bonus:

• Wagering requirement: the total amount of the deposit and bonus must be wagered 10 times.
• The bonus applies to the first deposit only.
• If a withdrawal is requested before the wagering requirement is met, the bonus balance will be forfeited.
• The validity period for using a bonus may be specified and will be stated on the promotions page.

5.2 VIP Program and Cashback

hi977 has three VIP tiers — Bronze, Silver and Gold. Weekly cashback is available at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.7% weekly cashback.
• Gold: up to 1.0% weekly cashback.
• Progression to a higher tier depends on your activity and contributions on the platform.

5.3 General Bonus Terms

• hi977 reserves the right to modify, suspend or cancel any promotional offer.
• Each individual is not eligible to claim any single promotional offer more than once.
• If a bonus is misused, the account will be suspended.
• Attempting to claim bonuses using multiple accounts is strictly prohibited.

6 Gaming Rules

All games on hi977 are conducted fairly and transparently. Each game has specific rules that can be found in the game interface.

• All game outcomes are determined by a Random Number Generator (RNG), which ensures fair play.
• Live casino games are operated through world-class providers including Evolution Gaming and Ezugi.
• Slot games from providers such as PG Soft, Pragmatic Play and JILI are governed by their respective rules.
• If a technical error affects the outcome of a game, hi977 reserves the right to void that round.
• Specific rules apply to each market in cricket betting and other sports betting.
• Cricket betting may include international tournaments such as BPL, IPL and the T20 World Cup.

7 Prohibited Activities

The following activities are strictly prohibited on the hi977 platform, and if any of them are detected, the account will be closed immediately:

• Creating multiple accounts under the same person's name.
• Registering by providing false or misleading information.
• Playing games using bots, scripts or automated software.
• Attempting to hack or gain unauthorised access to another person's account.
• Using the platform for money laundering or any illegal activity.
• Misusing the bonus system or engaging in bonus arbitrage.
• Harassing other players or engaging in any form of inappropriate behaviour.
• Exploiting platform vulnerabilities or technical errors for unfair gain.

8 Responsible Gaming

hi977 places the highest importance on responsible gaming. We believe that gaming should be an entertaining activity, not a source of financial stress.

• Do not chase losses by placing larger bets — stay within your set budget.
• We provide deposit limits, betting limits and self-exclusion options for players.
• If you experience a gaming problem, please contact our support team.
• hi977 may intervene automatically if a problematic gaming pattern is detected.

For more information on responsible gaming, please visit our Responsible Gaming page.

9 Privacy and Data Protection

hi977 takes the protection of your personal information very seriously. We keep all data secure using SSL encryption technology.

• Your personal information is used only for the purpose of providing services, verification and meeting legal obligations.
• hi977 does not sell your information to third parties.
• Information may be provided in response to valid requests from legal authorities.
• Game data may be stored on the servers of game providers such as PG Soft, Pragmatic Play, JILI, and Spribe.

To learn more about our privacy practices, please read our Privacy Policy page.

10 Intellectual Property

All content on the hi977 platform — logos, designs, software, text, graphics, and multimedia elements — is the intellectual property of hi977 or its licensors.

• Reproducing, distributing, or modifying any content without prior written permission from hi977 is prohibited.
• Viewing and using a limited amount of content for personal, non-commercial purposes is permitted.
• Reverse engineering or decompiling any part of the hi977 platform is strictly prohibited.
• The intellectual property of third-party game providers remains their own.

11 Limitation of Liability

hi977 operates as a safe and reliable platform; however, our liability is limited in the following matters:

• hi977 is not responsible for game losses caused by internet connection interruptions.
• Our liability for issues arising from unexpected technical errors is limited.
• hi977 is not responsible for the user's own negligence or the actions of third parties.
• Game outcomes are entirely random — there is no guarantee of winning or receiving rewards.
• Services may be temporarily unavailable due to external technical disruptions.

12 Changes to Terms & Account Termination

12.1 Changes to Terms

hi977 reserves the right to modify these terms at any time. The date of the latest update will be published on the website before any changes take effect.

• For significant changes, a notice may be sent to the registered email address.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.

12.2 Account Termination

• You may close your account at any time by contacting our support team.
• hi977 reserves the right to close an account without notice in the event of a terms violation.
• Any remaining valid balance at the time of account closure will be returned; however, bonus balances will be forfeited.
• The balance of accounts closed due to prohibited activities may be confiscated.